333ek's Privacy Policy
Find the complete details here on how your personal information is collected, used, and kept secure. SSL encryption and fair play are our commitment.
Introduction & Scope
333ek ("we", "platform" or "site") is an online betting and gaming platform operated for players in Bangladesh. This privacy policy ("policy") describes how 333ek collects, stores, uses, and discloses your personal information to third parties.
By using or registering on our site, you agree to this policy. If you have any questions, feel free to contact our support team at any time. This policy applies only to 333ek's own services; we are not responsible for third-party websites or services.
What Information We Collect
333ek may collect your information in various ways. The types of information collected are described below:
Personal Identity Information
We collect the information you provide at the time of registration:
- Full name and date of birth
- Email address and mobile number
- Account username
- Documents required for identity verification
Financial Information
Information required for transaction and payment processing:
- bKash / Nagad / Rocket mobile banking number
- Deposit and withdrawal history
- Transaction dates and amounts
- Identity verification information where applicable
Activity and Gaming Information
Information collected automatically while using the platform:
- Bet history, game logs, and results
- Session duration and count
- User preferences and game categories
- Records of bonus and promotion usage
Technical Information
Information recorded automatically when visiting the site:
- IP address and device type
- Browser version and operating system
- Cookies and session data
- Referral source and page visit logs
Purpose of Data Use
333ek uses your information for the following lawful purposes:
Data Storage and Security
333ek takes both technical and organizational measures to keep your information secure. Our security practices are described below:
SSL Encryption
All data transmissions are protected by SSL (Secure Socket Layer) encryption. Third parties cannot read personal and financial information while it is being transferred.
Access Control
Only authorized personnel can access your information. All staff are required to follow strict confidentiality policies and receive regular security training.
Secure Servers
Data is stored on servers equipped with high-standard security technology. System security is maintained through regular backups and security audits.
Data Retention Period
333ek retains your information for as long as it is needed to provide services or to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period for legal requirements or dispute resolution. Once that period ends, the information is securely deleted or anonymized.
Data Disclosure and Sharing
333ek never sells your personal information. However, information may be shared in the following limited circumstances:
Service Provider Partners
Information may be shared on a limited basis with trusted third parties for services such as payment processing (bKash, Nagad, Rocket), IT infrastructure, and customer support. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
Legal Authorities
In the event of a court order, legal process, or valid request from a government authority, 333ek is required to disclose necessary information in accordance with applicable law. This may also apply in cases involving investigation of fraud or illegal activity.
Business Changes
In the event of a business restructuring or acquisition, user information may be transferred as part of the assets. In such cases, the new party will be bound to uphold the same privacy standards, and users will be notified in advance.
Cookies and Tracking Technologies
333ek uses cookies and similar technologies to improve the user experience and to operate the site.
Essential Cookies
These are essential for the core functionality of the site — for maintaining login sessions, saving language preferences, and managing security measures. These cookies cannot be disabled.
Functionality Cookies
Used to remember your preferences (such as your preferred game category). These are optional and can be controlled from your browser settings.
Analytics Cookies
Used to monitor site usage and improve services. The information collected remains in anonymous statistical form.
Managing Cookies
You can delete cookies or prevent new cookies from being accepted by changing your browser settings. However, this may limit some features of the site.
Your Rights and Choices
As a user of 333ek, you have the following rights over your own information:
Right of Access
You may request a copy of your personal information held by us at any time.
Right to Rectification
If any information is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request that your information be deleted, provided there are no legal obligations to retain it.
Right to Restriction of Processing
In certain circumstances, you may request that the processing of your information be limited.
Data Portability
You may request your information in a structured, commonly readable format.
Right to Object
You may object to marketing communications or to certain types of data processing.
Protection of Minors
333ek strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from minors.
Age is verified at the time of registration. If it becomes known that information from a person under the age of 21 has been collected for any reason, that account is closed immediately and the related information is deleted.
If a parent or guardian believes their child has been mistakenly registered on this platform, please contact our support team immediately.
Policy Changes and Contact
Policy Updates
333ek may update this privacy policy from time to time. For significant changes, we will post a notice on the platform and notify registered email addresses. Continued use of the site after changes are made will be considered as acceptance of the new policy. We therefore recommend that you review this page regularly.
Contact Us
If you have any questions, requests, or concerns regarding this privacy policy, please contact our support team. We provide support in Bengali and English via 24/7 live chat and email.
Your Privacy and Security Are Our Responsibility
Every transaction and piece of information at 333ek is protected by SSL. To learn more, visit our terms and conditions or responsible gaming page.